Case Study 1
~ a high degree of flexibility, and financial success
An international manufacturer took back a dealership, located in a remote northern area, with the intent to market the business to a new owner. The American Corporate Headquarters had instituted a “hiring freeze”, but were determined to maintain a presence in this particular market. Canadian Corporate Headquarters stressed their need to avoid a long-term employee/employer relationship, which would be difficult and costly to sever when the dealership was sold. Originally, the client brought in workers on a contract basis. However, problems arose with Health Insurance, Workers’ Compensation and Revenue Canada. Also, a comprehensive Group Health Care Insurance benefit plan was not available to workers under the individual contract arrangement.
Cheryl Craig, at our client’s request, established a Contract Staffing Service program, which included full payroll, administration plus a comprehensive group health insurance care program. Net wages were transmitted by direct bank deposit into employees’ personal bank accounts. Benefit claims and mail, fax or courier handled other documents. Our office never had “face to face” contact with these employees. Cheryl Craig administered and, as necessary, reported to the clients all matters relating to payroll, taxation, workers’ compensation, health care benefits, etc.
Our client was able to sell the dealership as a viable business complete with skilled quality personnel. Personnel were attracted and retained due to the excellent wage and benefit package. Our client enjoyed a high degree of flexibility, and financial success due to CC’s service program.
Case Study 2
~ every person found gainful employment
A manufacturing company was forced to downsize quickly due to a sudden change in their market. There was very limited cash available for “lump sum” severance settlements. Our clients expressed genuine concern about the welfare of the people involved. Also, there was considerable potential for “wrongful dismissal” law suits. The client could not, under any circumstances, keep people on their payroll and group health care insurance programs. Details of any special arrangements for the senior management personnel were highly confidential, and had to be handled through the American Headquarters.
Cheryl Craig established a Contract Staffing Service program with the American parent company. The affected management personnel were put to work finding themselves new jobs, at their regular wages plus health care benefits. Proper time sheet documentation was submitted bi-weekly for payroll verification purposes. The program was to last a maximum of twenty-four months for each person. However, every person found gainful employment between six (6) and fifteen (15) months of their original “termination” date.
No “Wrongful Dismissal” lawsuits resulted from the speedy terminations. No large, lump sums of cash flowed out at what was a very difficult time. Affected personnel and their families had uninterrupted financial and health care benefits. Our client enjoyed a considerable reduction in termination and severance costs. No local people were aware of the settlements. Good relations remained intact.
Case Study 3
~ our client experiencing extraordinary growth in sales and revenue
A trading company planned to expand rapidly over a short time period. The client required a variety of job classifications, which would change rapidly and would be required for short and long term periods. People would be located locally, out of the province and out of the country. The client placed a high priority on quality and flexibility of field staff, plus reliability of personnel administration services. An excellent employee wage and benefit program was essential, but at a cost efficient price.
Cheryl Craig established a Contract Staffing Service program initially for three people located in three different areas. We recruited, and managed personnel, plus administered payroll, group insurance, including benefit claims, maintained records and counseled up to 75 people for six years.
Our client enjoyed a low personnel administration cost a high degree of staff flexibility, plus consistent, top quality personnel/administration services. The employees enjoyed an excellent wage and benefit package. The top quality of personnel CC supplied resulted in our client experiencing extraordinary growth in sales and revenue. The business was recently sold at a handsome profit.
Case Study 4
~ the process have improved their “bottom line”
An aeronautical industry manufacturer required cost-effective clerical work to be done on an irregular but recurring basis, with limited lead-time. The position entailed speed, considerable detail, plus a high degree of accuracy and reliability. The position impacted upon correct parts coming together at the appropriate point in the order flow process. This correct process was imperative to ensure quality manufacturing of products that complied with industry safety standards.
Cheryl Craig made a personal call to the work site, had discussions with senior staff and was given a plant tour. An in depth Customer Profile was established which included specific skill requirements. CC recommended a pool of qualified people is placed “on call”. The client would request personnel “as and when required”, and only paid for work when it was required. CC proceeded to recruit, evaluate and select several people who displayed a high level of accuracy, good attention to detail, were considered reliable, and were willing to work on an “on call basis”.
Our client now has an established pool of qualified people who are on call, and make themselves available only when required. The company is able to satisfy their customers’ needs, and in the process have improved their “bottom line”.